At AvWxWorkshops.com we want to make your experience a pleasant one.  If you can't find the answer to your question below or have additional questions, comments or suggestions about our site, our products or our services, please don't hesitate to call us at (704) 759-6601 between 8 a.m. and 7 p.m. eastern time or by e-mail at contact@avwxworkshops.com.  We would appreciate hearing from you.

Q.  What does AvWxWorkshops.com stand for?

A.  AvWxWorkshops.com stands for "Aviation Weather Workshops.com." It's your best online source for aviation weather education!

Q.  Who is Chesapeake Aviation Training?

A.  Chesapeake Aviation Training is a privately-held firm headquartered in Fort Mill, South Carolina.  Chesapeake Aviation Training owns and operates AvWxWorkshops.com.  For more information about us, please click here.

Q.  What method of payment can I use to become a member?

A.  You can pay by major credit card (MasterCard or Visa only please).  Or you can pay by check.  If you pay by check, your account with AvWxWorkshops.com will not become active until your check clears the bank. Please note that at this moment we cannot process your check online. A check must be mailed to our corporate address.

Q.  Can I automatically renew my membership with AvWxWorkshops.com?

A.  No.  At this time, we are not allowing for automatic renewal.  We may consider this feature in the future. 

Q.  Can I upgrade my regular membership to become an elite member?

A.  Yes.  If you are logged in, click on the "My Account" link at the top of this page.  Go to the top of the account information.   There will be a link to "Click here to renew or upgrade your membership." Note: Upgrading to an Elite membership will change your expiration date to one year from the time of your upgrade.

Q.  I don't like using my credit card over the Internet.  Can I call with a credit card number to become a member or purchase a product or service?

A.  Yes.  We use Authorize.net and a secure server certificate to process all credit card payments.  This is to ensure that your personal information isn't compromised.  However, you are welcome to call us and we will be happy to process your credit card number over the phone.  Simply call us at (704) 759-6601 between 8 a.m. and 7 p.m. eastern.

Q.  If I want to pay by check where do I send my payment?  Please make your check out to Chesapeake Aviation Training and send the payment to:

Chesapeake Aviation Training

2732 Rivendale Court

Fort Mill, SC 29707

Q.  If I am an original and current member of The Weather Report aviation weather discussion forums from the Chesapeake Aviation Training web site do I have to pay for membership to AvWxWorkshops.com to have access to the discussion forums?

A.  Yes.  You will be required to join as a Regular member or Elite member of AvWxWorkshops.com.  If you pay for a membership to AvWxWorkshops.com you will gain  access to all member-only workshops and continue to have seamless access to the Internet Wx Brief Roadmap also encapsulated in The Weather Report on the AvWxWorkshops.com web site.

Q.  Can I rent an aircraft from Chesapeake Aviation Training?

A.  No.  We do not own training aircraft.  You must supply your own aircraft for flight training.

Q.  Do I have to become a member of AvWxWorkshops.com to schedule online training or flight training?

A.  No.  If you make a deposit for flight training or purchase online training hours, we ask that you create an e-mail subscriber account with us.  This entitles you to receive our quarterly e-Newsletter, e-Tips, free workshops and more.  However, we encourage all of our students to become members or elite members of AvWxWorkshops.com.  As a member you will have unlimited access to a rich set of training materials and resources designed to augment your training experience with us.

Q.  How often are new workshops released to members and elite members of AvWxWorkshops.com?

A.  Normally you can expect a new workshop to be released every 10 to 14 days.  At times, workshops may be released on a more frequent basis. 

Q.  Can I use previously purchased online training hours to purchase other products or services? 

A.  No.  Any online training hours must be used for that purpose and cannot be used to pay for other products or services.  This includes hours received through elite membership. 

Q.  If I cancel my flight training, will my deposit be refunded?

A.  No.  Through no fault of Chesapeake Aviation Training, deposits for flight training are non-refundable.  If you cancel for weather, illness, personal, family or business reasons your deposit will be held for one year from the time it was received.  It can be used towards any future flight training within that one year period.    

Q.  I've forgotten my username or password.  What can I do to recover it?

A.  Your username is always your e-mail address you used when you registered.  If you are not sure of the e-mail address you used when you joined or forgot your password, you can always send us an e-mail at contact@avwxworkshops.com.  We'd be happy to help.  Because passwords are encrypted we can only reset your password. Alternatively, you can request your password be reset using the link in the login pane.  Simply click on login button at the top of this window and select the "Click here if you forgot or lost your password" link.  An e-mail will be sent to the e-mail address we have on file and a temporary password will be assigned.  When you login, you will be required to change your temporary password.

Q.  Can I purchase a membership strictly to access the Internet Wx Brief Roadmap?

A.  No.  The Internet Wx Brief Roadmap is encapsulated in The Weather Report. A paid Regular or Elite membership is required to access this feature. 

Q.  My promotion code isn't being accepted.  I've double-checked the code.  What could be wrong?

A.  Some promotions have an expiration date or are limited by the number of uses.  Please send an e-mail to contact@avwxworkshops.com and we'll be happy to look it up for you.

Q.  Do online training hours expire? 

A.  Yes.  Any online training hours expire two (2) years from the time of purchase.  All free personalized preflight briefings received from an Elite membership expire after one (1) year.  Unused online training hours or briefings cannot be carried over and will be forfeited.

Q. Can I transfer, sell or give online training hours to another person? 

A.  No.  Any online training hours you may have on your account with AvWxWorkshops.com can never be transferred, sold or assigned to anyone else.  Refunds of online training hours will not be provided. 

Q. How do I obtain the balance of my online training hours?

A.  If you are logged in, simply visit the My Account link at the top of this page.  Your online training hours balance will be listed here. 

Q.  Can I get a refund for any products or services including memberships?

A. No.  All sales are final.  We would like to hear from you, however.  Please give a call at (704) 759-6601 between 8 a.m. and 7 p.m. eastern time (Monday through Friday) and we will do what we can to make you a satisfied customer. 

Q.  If I've purchased a premium workshop on CD-ROM in the past, can I get access to the version online?

A. No.  Many of the premium workshops have gone through a revision or two and we can't upgrade you for free. However, if you are a Regular or Elite member, we can offer you an upgrade to the online version for only $29 each. If you are interested in this upgrade please send us an e-mail at contact@avwxworkshops.com and we'll send you a promotion code to purchase the online version of the same premium workshop for only $29. You must be a Regular or Elite member and we must have a record of your previous purchase.

Q.  It doesn't appear that I can see all of the forums in The Weather Report. Is there something wrong with the forum?

A. No.  It is likely that you are not logged in or not a Regular or Elite member of AvWxWorkshops.com. Only Regular or Elite members can view all of the forums in The Weather Report including the Internet Wx Brief Roadmap.